I don’t know about you but I have noticed a drastic improvement in the customer service I am receiving just about everywhere I go!  Could it be that people are actually going back to the good old fashion ways of doing business?  Call me old school but I attribute my success to my good old fashion upbringing (thanks Mom & Dad!) and my commitment to my clients. 

Today I was at Wells Fargo opening a new account and the service I got was first class.  Later I went to Macy’s to pick up a few things and the nicest sales person helped me find what I was looking for and he was very pleasant.  When you think about it we should’t have to go to Nordstrom to get good customer service, it should be a given everywhere we go.  Check out this tidbit that is in the Nordstrom handbook.  It never hurts to take a refresher course!

Welcome to Nordstrom
We're glad to have you with our Company.  Our number one goal is to provide outstanding customer service.  Set both our personal and professional goals high.  We have great confidence in your ability to achieve them.